Privacy Notice

This privacy notice explains how JMILLERENTERTAINMENT LTD ('we', 'our', 'us') collects, uses, and protects personal information from anyone who contacts us through our website, by email, or via WhatsApp.

Who we are

JMILLERENTERTAINMENT LTD is a UK limited company registered in England and Wales, company number 16867734, registered office 4 Main Road, Hockley, SS5 4JN. We trade under the name Jade Marie Productions. We are registered with the Information Commissioner's Office (ICO), registration number ZC130286.

What information we collect

When you contact us, we may collect:

• Your name
• Your email address
• Your phone number (if you message us on WhatsApp)
• The content of your messages and our conversations with you
• Any other information you choose to share with us

How we use your information

We use your information to:

• Respond to your enquiry
• Discuss potential work or collaborations
• Provide quotes and invoices for commissioned work
• Maintain a record of our conversations so we can follow up appropriately
• Comply with our legal and tax obligations

How messages are handled

We use a combination of personal replies and automated assistance to manage the volume of messages we receive, particularly across our social media and WhatsApp channels. This means some initial replies may be handled with the help of automated tools to ensure timely responses, while any bookings, payments, commissioned work, and substantive conversations are personally handled by Jade and her team. This is standard practice for businesses managing high volumes of incoming enquiries.

Who we share information with

We do not sell your information. We do not share it with advertisers or third parties for marketing purposes. We use a small number of trusted service providers to operate our business — including secure cloud storage providers and communication platforms — all of whom are bound by data protection agreements.

How long we keep your information

We keep your information for as long as we are in active contact with you, and for a reasonable period afterwards (typically 12 months from last contact) in case you come back to us. After that, we delete it. If you ask us to delete it sooner, we will.

Your rights

Under UK data protection law, you have the right to:

• Ask what information we hold about you
• Ask us to correct anything that's wrong
• Ask us to delete your information
• Ask us to stop using your information for certain purposes
• Complain to the Information Commissioner's Office

To exercise any of these rights, email contact@jademariework.com.

If you message us on WhatsApp and want your details removed, reply STOP to the conversation and we will delete your information within 30 days.

Contact us

If you have any questions about this notice or how we handle your information, email contact@jademariework.com.

Changes to this notice

We may update this notice from time to time. The current version is always available on this page, with the last updated date shown at the top.